![]() He seems to think that any communication with him that does not fit with a formula of his own is a waste of his time. What an objectionable experience that was! I even made a point of saying to him that I had been delighted with his software for almost a decade, but he was rude, objectionable and unhelpful from the outset. Then, a new version of VueScan caused a couple of problems, and I had the miserable experience of contacting the developer (who also does his own customer support). (HP software could not even manage to produce valid PDF files!) It has been a constant daily workhorse in my office, bettering by far the software that HP provided for my all-in-one scanner/printer. I used this software happily for about 10 years, putting up with its idiosyncratic user interface because of the superb job that it did, and was very pleased with the way it developed and improved over its very many and frequent updates. He treats his business like he is selling donuts-buy the donut and go away, no customer service needed. He loves their money and no doubt has made a ton of it off them. One thing i am convinced of in my short experience with this colossal jerk is that Ed hates his customers. If you do have problems then just politely ask for a refund and step aside (ala soup nazi). if you happen to have zero issues with this software then consider yourself blessed. If you do suggest to Ed his software is buggy then expect a non-response, or a 3 word email response, or an email berating you that you are wasting his time, or some other nasty response with comment that he will refund and you should never to bother him again and go away or all of the above. In fact Ed doesn't like hearing from his customers, even if you have polite suggestions. Apparently Ed doesn't like being told his software isn't working with a particular scanner. i had many problems with Vuescan working with Primefilm XE (Reflecta Proscan 10T) scanner. ![]() He is one nasty, ungrateful, egotistical jerk! He makes the Soup Nazi look like Mother Teresa. Believe all of the things you have read in the other reviews about Ed Hamrick. I am not a young guy so this is saying a lot. This guy is Ed Hamrick creator of Vuescan. This review is all about the biggest a-hole that i have ever had to deal with. ![]() In the past I have tried both Vuescan and Silverfast with Epson scanners, in the end decided that the Epson driver always worked just as well or better and it has a good interface.I am not even going to bother reviewing the software here. You can actually hear the change from one lens to the other after you make the selection before you do a preview scan.ĭoes the Vuescan driver offer you the possibility of using film holder or film area guide? If not, the use of the best lens may not be an option with Vuescan. The other lens is engaged if you choose film area guide. The best lens is automatically engaged with the Epson scanner driver when you choose film holder. The V700 is the same as the V750 except for an anti-reflective coating on the glass that covers the CCD. I wonder what I have to do to convince it otherwise, if that's the issue. I'm wondering if the reason I don't see an option to use the 'high resolution lens" is because VueScan tells me i have an Epson V700 scanner, instead of a V750.
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